Gaya APA

Chandra, F, T, D, G. (2020). Service, Quality Dan Customer Satisfaction Edisi 5 . : Andi Offset.

Gaya MLA

Chandra, Fandy, Tjiptono, Dan, Gregorius. "Service, Quality Dan Customer Satisfaction Edisi 5". : Andi Offset, 2020. S2-Manajemen Pendidikan Islam.